Royal Valley Casino Welcome Offer and User Reviews

Full Royal Valley Casino Review

Our Royal Valley Casino review was written and published by slots and casino expert Chris Taylor. Then Sam Darkens later verified and fact-checked the review in accordance to OLBG’s How We Rate criteria to ensure it’s a recommended casino site we would play at ourselves.

Royal Valley Casino at a Glance
⏳ Online Since	2024
⚖️ UKGC Licence	✅ (57869)
🏢 Company	Grace Media (Gibraltar) Limited
🎁 Welcome Offer	100 Big Bass Bonanza cash spins
🎰 Casino Games + Slots	1,500+
💰 Withdrawal Time	Instant to 24 Hours
📱 Mobile Compatibility	✅
☎️ Customer Support	8am to 4am

Royal Valley Casino Pros & Cons

Royal Valley Casino may have been in existence since summer 2024 but there are many reasons why you should play there. Licensed by the Gambling Commission, below are the main benefits and drawbacks of playing at this newly-established casino site.

Casino & Slot Games

Royal Valley Casino offers you over 1,500 casino games with blackjack, roulette and live dealer options. With a firm focus on slot games, you’ll find titles from the best slot providers such as Pragmatic Play, NetEnt and Play ‘n GO. When it comes to slots, below is a list of the best games by provider:

• Pragmatic Play: Big Bass Bonanza, Sweet Bonanza & Gates of Olympus
• NetEnt: Starburst, Gonzo’s Quest & Blood Suckers
• Play ‘n GO: Reactoonz, Book of Dead & Moon Princess
• Games Global: Fishin’ Pots of Gold, Rabbit Fields & Unusual Catch
• Eyecon: Shaman’s Dreams, Fluffy Favourites & White Wizard
• Red Tiger Gaming: Zeus Lightning Power Reels, Gods of Troy & Dragon’s Mirror
• Big Time Gaming: Bonanza Megaways, Donuts & Panda Money
• Light & Wonder: Rainbow Riches, Invaders Takeover & Zeus Thunder Wins
• ELK Studios: Dam Beavers, Cygnus 4 & Pirots 3
• Blueprint Gaming: The Flintstones, King Kong Cash DJ Primes & Divine Links

Conveniently, there is a Search function where you can search by name as well as filter by slot provider. You will find games from Big Time Gaming, ELK Studios, Light & Wonder and Blueprint Gaming under the NYX tab in case you’re wondering.

With a tab dedicated to Megaways slot games, you can play the likes of The Goonies Megaways (Blueprint Gaming), Fluffy Favourites Megaways (Eyecon) and the iconic Bonanza Megaways (Big Time Gaming). Ironically, you’ll find more Megaways slots if you type in ‘Megaways’ into the Search function.

At Royal Valley, you will find games from popular slot series. They have a full suite of slots from the following series:

• Big Bass Slots:  Big Bass Splash, Big Bass Mission Fishin’ & Big Bass Bonanza Megaways
• Rainbow Riches Slots: Rainbow Riches, Rainbow Riches Race Day & Rainbow Riches Pick ‘n’ Mix

Slots Missing at Royal Valley Casino

Unfortunately, you won’t find Nolimit City slots at Royal Valley (my favourite provider). In fact, there are no games from Relax Gaming, Playtech, IGT or Print Studios.

No Progressive Jackpots

You also won’t find slots with progressive jackpots at Royal Valley Casino. If you want to play Mega Moolah, Mega Fortune or any Dream Drop jackpot slots, you need to look elsewhere.

Unibet Casino has slots from Playtech, Nolimit City, Relax Gaming, Print Studios and IGT as well as jackpot games in abundance. Check them out:

4.6 / 5 11 Ratings

Unibet Review

• No. of slots 2500+
• Payout speed 24 Hours
• Win rate Variable

Unibet offers an unparalleled selection of online slots and featured games. From classic fruit machines, to new games and festive slots. Unibet has something for everyone

• Huge Slot Selection
• Dozens of Roulette and Blackjack Options
• Low Minimum Deposits

SEE OFFER Unibet Review

More Details

Promotions + Offers

After you’ve claimed the 100 cash spins, Royal Valley Casino has lots of promotions and offers to take advantage of. You’ll find a list of offers and incentives in the 'Promotions' section. At the time of writing, below are the promotions on offer for Royal Valley customers:

• Mystery Spin: Running daily, deposit £20+ to spin the Lucky Wheel and win up to 10 free spins.
• Tiered Bonus Spins: Deposit £10-£19.99 for 20 bonus spins, £20-£49.99 for 40 bonus spins, £50-£99.99 for 100 bonus spins or £100+ for 200 bonus spins on Big Bass slots from Pragmatic Play.
• Weekly Wheel: Deposit £200 in the last 7 days to spin the Weekly Wheel where prizes include bonus spins or free spins.
• Bonus Spins: Deposit £20 to get 100 bonus spins on John Hunter and the Book of Tut slot game.
• Two-Tiered Spins: Deposit and wager £10 or £20 for 5 or 10 free spins on Book of Fallen slot. Claim this offer up to 3 times.

Royal Valley Casino Site + Mobile

The Royal Valley Casino website is available to access on laptop, PC, mobile and tablet devices. Using the same template as various sites from Grace Media (Gibraltar) Limited (such as Slots Rush), the theme is generic but it is simple enough to navigate and find your way around.

At the top of the site, you will see a brownish/beige Deposit button as well as your Cash and Bonus balances. Once you log in, you will see a carousel displaying various promotions which consist of bonus or free spins offers.

You’ll then see various tabs where you can find the hottest slot games, featured games, new releases, table games, live dealer games, Megaways and much more. If you want to play Pragmatic Play slots, head to the Drops and Wins tab where you can play these popular titles as well as have the chance to win cash prizes. As mentioned above, there is a Search function where you can filter the games by provider/studio.

In the ‘My Account’ section, there is a ‘Bonuses’ tab which shows all available offers. You can also access the ‘Bank’ or cashier as well as your playing history. Remember that opting in to SMS and email communication will see you receive exclusive offers.

The mobile version of the website works exactly like the desktop version. It benefits from the same functionality too so you won’t lose anything if you play on your smartphone. It’s not the best mobile casino site I’ve come across but it’s more than sufficient.

Lastly, Royal Valley Casino doesn’t offer its customers casino apps. No need to worry as everything is available via your device’s browser.

Customer Support

Customer Support
📆 Availability	8 a.m. to 4.a.m. UK time
💬 Live Chat	✅ (on site)
❓ FAQs	✅ (on site)
📨 Email	royalvalleycasino@gracemediasupport.com
📲 SMS Message	+44 (0) 7441370642

If you need support at Royal Valley Casino, there is a Support tab at the top of the website. This page gives you information on how to contact their customer support team which is available 365 days a year from 8 a.m. to 4 a.m. UK time.

There is a FAQ page which has lots of information about important questions other players have asked. You’ll find information regarding login and registration, account verification deposits and withdrawals, bonuses and promotions, safer gambling, technical and other issues. There is a handy search function if you want to find what you’re looking for quickly.  

When you’re logged in at Royal Valley, there is a permanent Live Chat button located in the bottom right-hand corner. Responsive and quick, the average waiting time is 1 to 3 minutes. Even though you’re greeted by an AI bot, persist and ask for further help. I found their team to be pleasant, professional and knowledgeable. With no dedicated telephone number to call, you can send them a text message (to the number above).

Security and Account Verification

🇬🇧 Gambling Commission (UKGC)	57869
🇬🇮 Gibraltar Gambling Commission	125

Royal Valley Casino is operated by Grace Media (Gibraltar) Limited). They are regulated and licensed by the UK Gambling Commission (license number 57869) and by the Gibraltar Gambling Commission (RGL No. 125).

Even though Royal Valley was established in summer 2024, they are part of a reputable company that operates various other casino sites including Hot Streak Casino.

As per the requirements of their operating license, all UK players need to verify their accounts. There is a ‘Document Uploader’ where you will need to upload/send the following documentation:

• Proof of Identity: Driving License, Passport or National Identity Card
• Proof of Address: Utility Bill (Gas, Electricity, Water, TV, Internet or Mobile), Bank Statement, Tax Document or Insurance Document
• Proof of Funds: Bank statements showing the main source of income (i.e. salary)
• Proof of Payment Method: Copy of back/front of debit card (covering remaining digits of the card number) or PayPal account screenshot

To ensure your documents are processed and verified as quickly as possible, the documents provided need to be fully displayed with all 4 corners showing, dated within the last 3 months, in a suitable format and up to 10MB in size as well as clear visible.

Safer Gaming

Royal Valley Casino is committed to Safer Gambling with lots of tools and resources available for customers. Encouraging responsible gaming, below is a list of tools available to all players:

• Staying in Control Tips
• Self-Assessment Questionnaire
• Online Account History
• Reality Checks
• Deposit Limits
• Cooling-Off Periods
• Self-Exclusion
• Support and Advice
• Links to various UK-based organisations