Metropolitan Gaming Online Casino Welcome Offer and User Reviews

Full Metropolitan Gaming Online Casino Casino Review

Researched and reviewed by Jenny Mason and fact-checked by Sam Darkens, OLBG’s in-depth and comprehensive Cosmic Spins review looks at all the most important elements including payment methods, casino and slot games, customer support and mobile compatibility. For more details on what our expert team looks for, check out our How OLBG Rates article.

Metropolitan Gaming Casino at a Glance
⏳ Online Since	2023
⚖️ UKGC Licence	✅ (39483)
🏢 Company	Metropolitan Gaming Ltd
🎁 Welcome Offer	100% Deposit Bonus up to £100 + 100 Super Spins on Big Bass Bonanza
🎰 Casino Games + Slots	2,000+
💰 Withdrawal Time	0 - 5 days
📱 Mobile Compatibility	✅
☎️ Customer Support	24/7

Below are a series of jump links that take you to specific parts of this review:

🤔 Pros & Cons

🎰 Casino & Slot Games

🎁 Promotions & Offers for existing customers

📱 Website & Mobile Compatibility

☎️ Customer Support

🔒 Security & Account Verification

Metropolitan Gaming Casino Pros & Cons

Like any casino site, Metropolitan Gaming Casino has pros and cons. Here are the highlights and some not-so-great points about the site:

Casino & Slot Games

Quick Facts

• 2000+ slot games
• Offers over 35 studios, including Red Tiger, Pragmatic Play, Play n’GO and Hacksaw.
• Includes classics such as the ‘Book of…’ series, Immortal Romance, Eye of Horus, Big Bass series and Fishin Frenzy series.
• There is a Jackpot Games section including many popular titles
• A selection of branded games such as Ricky and Morty, Ted Afterparty and The Flinstones.
• The Big Bass series of slot games is available
• 100+ Megaways slot games
• A wide choice of live casino games, including games from its own casinos.
• A small selection of classic table games

At Metropolitan Gaming  Casino, you can choose from a selection of table games, including blackjack, baccarat, and roulette. If roulette is new to you, this OLBG guide about roulette rules and playing guide will help.

There is also a tab for live casino games, which has a superb selection with over 160 options to play. You can search for games and studios on the site. There are also categories of All Games, M Live!, Roulette, Blackjack, Game Shows and Table & Cards. If you enjoy live games, check out this OLBG guide to the best live casinos around. The casino games are excellent as you can watch live games from Metropolitan’s 2 most popular casinos - the Manchester235 Casino or the Metropolitan Casino in London’s Mayfair.

Slots are a key focus of the site, and you can choose from over 2,000 titles provided by over 35 studios, including Red Tiger, Pragmatic Play, Play n’GO and Hacksaw. There are plenty of player favourites to enjoy, including the ‘Book of…’ series, Eye of Horus, Big Bass series, Fluffy Favourites and the Fishin Frenzy series.

In the dedicated jackpot section, you’ll find Eye of Horus Megaways, Fish Frenzy Megaways and 7s Deluxe. 

There’s also a superb selection of over 100 Megaways games, including Gonzo’s Quest Megaways,  Piggy Riches 2 Megaways, Cleopatra Megaways and Deal or No Deal Bankers Riches Megaways

Pragmatic Play includes all its most popular slots on Metropolitan Gaming Casino, including Sugar Rush, Sugar Rush 1000, Wolf Gold, the Sweet Bonznaza series, the Buffalo King series and the Big Bass Splash 

The site offers categories of All Slots, Red Hot Slots, New Table Games, Jackpots, and M Favourites! You can also use the ’Games List’ link at the bottom of the screen to see all the games offered and launch the game from there.

Alternatives

If you are looking for even more slot choices, including Playtech, Nolimit City, and 4ThePlayer studios, which Metropolitan Gaming Casino doesn't offer, you might want to try the popular Duelz Casino.

4.8 / 5 12 Ratings

Duelz Review

• No. of slots 1000+
• Payout speed Instant Options
• Win rate 96.5%

Duelz Casino is a medieval-themed online casino with over 2,000 casino and slot games. With weekly cashback and regular promotions, there’s an abundance of payment methods to use including 6 minute instant withdrawals.

• Instant Withdrawals
• Mobile-first Casino
• Huge Range of Slots from many Providers

SEE OFFER Duelz Review

More Details

If you’re a fan of progressive jackpot slots Unibet Casino has the biggest selection available, including the Mega Moolah and WowPot series by Games Global, Dream Drop series by Relax Gaming, Age of the Gods series by Playtech and the Megapays series by Big Time Gaming. They also have over 2,500 slots with some excellent exclusive releases.

4.6 / 5 11 Ratings

Unibet Review

• No. of slots 2500+
• Payout speed 24 Hours
• Win rate Variable

Unibet offers an unparalleled selection of online slots and featured games. From classic fruit machines, to new games and festive slots. Unibet has something for everyone

• Huge Slot Selection
• Dozens of Roulette and Blackjack Options
• Low Minimum Deposits

SEE OFFER Unibet Review

More Details

Promotions and Offers

In addition to the welcome bonus for new players, Metropolitan Gaming Casino offers its players the most popular network slot promotion around—Pragmatic Play’s Spin & Win. Here, Pragmatic Play gives away €30,000,000 in prizes each year through leaderboards and prize drops.  

It also offers a ‘Game of The week’  and the ‘Daily Spin Frenzy,’ where you receive up to 50 spins when completing the daily Spin Frenzy Challenges.  There is also a prize pool promotion, and at the time of writing in July 2024, the prize was £25,000 run over a 10-day period.

Metropolitan Gaming Casino Site + Mobile

 Quick Facts

• High-quality style of the site.
• Compatible with mobile/tablet devices.
• Site uses Aspire Global’s software

 Metropolitan Gaming Casino has a classy but simple design featuring silver and gold hues. The swish, luxury feel matches the land casino vibe, as Metropolitan Gaming Casino has 11 casinos, 8 in the UK and 3 in Egypt. Metropolitan Gaming is a British gaming company owned by Silver Point Capital. Its casinos have been around since 1981, so it has years of industry expertise.

The Metropolitan Gaming Casino site is intuitive and straightforward. The tabs at the top are: Live Casinos, Slots, Table Games, Sports, and Venues. The sports section is simple and uses Aspire Global’s sports betting functionality. You can also press ‘Events’ if you fancy visiting a casino in person.

Near the bottom of the screen you’ll see loads of useful links for: Metgaming.com, Security & Privacy, Information, Getting Started, Extras and Categories.

 If you’re a mobile casino player, the site plays well on any mobile device so there is not a separate app needed.  

If you’re searching for a casino app that is known for its amazing mobile experience LeoVegas Casino is top of the list. The iOS and Android apps offer 3,500+ slot games and hundreds of casino games to choose from.

Customer Support

The Metropolitan Gaming Casino support team can be contacted via live chat on the site and via email; there is a contact form under the ‘Contact Us’ link. TThe email address is care@metgaming.com and when I emailed in a couple of reviews for this review it took 10 hours to reply so live chat is probably better. The email functionality also includes uploading documents if you need to send files. The site has a pretty comprehensive FAQ section for any questions you may have, which includes information regarding age verification, withdrawals, deposits, banking, and complaints.

Security and Account Verification

Metgaming.com is a brand owned by Metropolitan Gaming Ltd, a company incorporated under the laws of England and Wales. The games on the site are operated by AG Communications Limited, a Malta-based company which is licensed and regulated by the Great Britain Gambling Commission (account number: 39483). 

Like all regulated gambling companies, Metropolitan Gaming Casino needs to confirm your identity using specific documentation. This is in relation to ‘Know Your Customer’ checks, which are mandatory. Sometimes, you may have to provide ID, such as a passport, driver’s license, or other recognized government-issued document.

In some cases they may be required to ask for a bit more background information to understand your source of account fundingIf this happens you can send in ID such as Payslip, Director remuneration/Dividends/Pension, a bank statement, a Trust deed clearly showing a consistent entitlement to funds, recent tax return, pension/benefits statement. 

You can upload the documents directly to your player account by going to ‘My Account’ then ‘Account Details’ or alternatively, you can email them over to the Support team using the document uploader.

Metropolitan Gaming Casino offers the following  range of helpful tools that can help you to gamble responsibly:

• Play limits (daily/weekly/monthly)

• Loss limits (daily/weekly)

• Reality check

• Cool-off periods (24 hours, 1 week, 1 month, 6 weeks)

• Self-exclusion (6 months, 1 year, 2 years, 5 years)