Buzz Bingo User Reviews and Ratings

Full Buzz Bingo Review

This Buzz Bingo review has been thoroughly researched by Jenny Mason and fact-checked by Sam Darkens. At OLBG, we dive deep into the key stuff you need to know before joining a bingo site. From payment methods, transaction limits, and withdrawal times to game selection, customer support, mobile compatibility, and apps – we’ve got you covered with all the important details!  

Buzz Bingo at a Glance

Promotions

Buzz Bingo offers one of the widest ranges of promotions I've seen on online bingo sites and one of the most enticing ranges. The promos vary across bingo and slot promos. There are some decent prize pools including £215,000 to be won in 2 games on a Saturday night.

There are regular promotions aimed at certain days of the week such as Wednesday Wheel and Friday Spins Drop.

Linked live games are headliners at Buzz such as the £100,000 Big Money Live which offers a full-house prize for 1 game of £100,000 across buzzbingo.co.uk and in the clubs. There is also a promo for the popular Bullseye Bingo room.

They also push the popular network promo Drop and Wins by Pragmatic Play where £2,000,000 in prizes must be won monthly by playing certain slot games.

Features

Buzz Bingo uses the Playtech bingo software and will be doing so until 2031. The site's easy-to-understand navigation has a useful search button right at the top and in the centre of the screen there are some great suggestions such as searching by top 10 or by bingo games. If you click on the large red branded bingo ball on any page it takes you to the home page which is a nice touch!

The carousel in the Buzz Bingo site shows upcoming bingo games, a well-named 'in the slotlight' showcasing some great slot games and other carasols showing its theme, new slots and slots that are popular in bingo halls.

The site offers over 20 bingo rooms and 6 bingo variants including 90 ball, 80 ball, 75 ball, 40 ball, 36 ball and 5-line bingo. Some favourite rooms include Bullseye bingo, a free bingo room,1p bingo room, a linked room and Fluffy Favourites bingo is on offer.

Live bingo is a big focus at Buzz Bingo and the players love it which makes sense for a site with so many bingo clubs. It has its own tab which you can see below and it involves streaming live bingo with real presenters in its special Live Bingo Room. There are 10 hours of live bingo every day so that you have the feel of playing in a real-life bingo club.

The navigation is made up of slots, casino, slot suites and jackpot slots. Slots and casino fans are well catered for with 1,000+ games on offer. These include player favourites such as Fluffy Favourites, Rainbow Riches, the Big Bass games and the Finish’ Frenzy series.

The casino tab offers: live from Las Vegas, Live Casino and Table and Card games. The slots suite tab includes Slingo and Megaways games. If you enjoy Megaways slots there are over 200 games available including Cleopatra Megaways, Primal Megaways and branded games such as Beetlejuice Megaways and Goonies Megaways. For jackpot enthusiasts, the dedicated jackpot tab features a wide selection of games with exciting prize opportunities.

Pros & Cons 

Buzz Bingo Mobile

There are Android and iOS apps available in the stores and both have ratings over 4 stars along with some fantastic reviews.  If you prefer to play via your browser, the site is made with HTML5 technology meaning that you can play on desktop, tablet or mobile, If playing on mobile, use portrait mode.

Customer Support

The friendly UK-based customer service team are contactable between 10am to 10pm from Monday to Friday or between 10am to 8:30pm on weekends. They are open 364 days per year via the following channels:

• Onsite live chat: this is your best bet as the response time is within 60 seconds.
• Email: contact form available onsite or via support@buzzbingo.com - the response time is within 24 hours.
• Letter: post to Unit 1 Castle Marina Road Nottingham NG7 1TN - the response time is stated as 'as quickly as possible.'
• Telephone - 0808 169 1459 from the UK - the response time depends on peak periods.

Opening An Account

Opening an account is fairly straightforward and only takes 2 minutes. Most of the time account verification is normally quick, but if there any issue, Buzz Bingo will ask you to send some ID. This is part of the ‘Know Your Customer’ (KYC) check that gambling companies must complete. 

All you have to do is hit the red 'Verify Now' button onsite. You'll be shown a list of different types of ID. They need to see proof of your address and a photo ID. Your driving licence covers both of these, although if you prefer to upload your passport, they'll need to see a utility bill or bank statement too.

The computers check the quality of the ID. Once this check has been completed, your ID will be sent to the team for verification and they will be in touch. 

There is a good FAQ section on the site which covers all sorts of issues so this is a good place to start if you have any questions.

Safer Gambling

Buzz Bingo has a range of tools available to keep you safe, which you can read about below:

• Deposit Limits: Tell Buzz Bingo your budget for topping up each day, week, or month. And they won't let you top up more than that.
• Loss Limits: Loss limits are a way of Buzz Bingo helping you to lessen the amount you can lose in any calendar month.
• Time Out:  Here you can take a break from playing by freezing your buzzbingo.com account for anything from 1 day to 6 weeks.
• Gameplay Reminders:  Here you can keep track of time by turning on pop-ups to remind you how long you've been playing every so often.
• Self-Exclusion:  Here you can take a longer break from playing. Disable your buzzbingo.com account for 6 months to 5 years.
• Staying In Control: Buzz Bingo offers advice about safer gambling and contact details for safer gambling charities like GamCare.