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Membership / Login
Ive forgotten my username / password?Try to login. If it fails then you will be taken to a page where you can request your welcome email (with your username and password) is sent again. You just need your email address to get it.
If you cant remember your email then try to find any emails or alerts from OLBG - these will be addressed to your email.
If all else fails please contact us with your username and we will try to help.
Can I change my username?Given that people follow each others tips and forum posts & we have the alerts system it would get too confusing if we allowed people to change their username.
How do I change my email?Login to and go to the Members Area using the top menu. Select "My Info" from the left menu. If you do change your email then you will need to reconfirm it by clicking on the link in the message that we send to your new email address so please take care to give a correct and reliable email address.
How do I change my password?Login and go to the members area. Select "My Info" from the menu. There you will be able to change many of your account settings.
How do I delete my account?Login and go the the Members area. Select "My Status" from the menu in the logged in Members Area. On the Bottom Right under the Real Money unit the last line "You can delete your OLBG account by clicking here" is where you can delete you account from.
Be warned that once you do delete your account you will not be able to open another account for 12 months. There are strictly no exceptions to this.
How do I stop receiving emails?Most of the emails can be stopped by logging into the Members area and selecting "My Emails" from the left menu.
For tip related emails you need to turn off each alert manually. You can do this from the members area by selecting "Tipster Alerts" and "Hot Tip Alerts" from the left menu.
What are the alerts?There are a number of different alerts - all free of course. The main ones are "Tipster Alerts" which allow you to follow the tips of a specific member, and "Hot Tip Alerts" which allow you to be notified when a lot of members are picking the same result. Both of these are very configurable and can be accessed from the left menu in the members area.
How do I login to the tipster competition?Click on the orange login button on the top.
Ive been asked to re-confirm my email?If we try to contact you and the email bounces you will be prompted to set a new email next time you login. We will then email you at that new email address and like when you joined, you will have to click on a link in the email to reverify your account. If you fail to do this within 30 days then your account will be deleted
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