Please note that any questions that are answered in the Help Section may not be answered.

Unfortunately it is just not possible for us to run this site properly if we are wasting time answering the same emails every hour.

Common Members Questions

Please read below before submitting your query.

General

• What are the prizes of the competition
• Ive forgotten my username or password?
• How do I change my email / password?
• How do I delete my account?

Making Tips

• How Do I Edit a Tip?
• I made a mistake - will you change my tip?

Tip Settlement

• A horse I backed is a non-runner - do I get my money back
• My Tips havent been settled
• If I back something Antepost (i.e. the result is not known until a future month) then how does this work for the tipster competition?
• My Bank has changed?
• Youve processed on of my tips incorrectly

Common Specific Queries

• Incorrectly calculated Asian Handicap Tips (0.25 and 0.75)
• I bet on First Goalscorer and he didnt play but you marked as a loser
• A tennis player retired and you marked match as void
• My antepost tip didnt run and you marked as a loser
• A golfer I tipped never took part and you marked as a loser

Prizes

• Did I win a Prize / How Do I know?
• I thought I was due a prize but I didnt get one

Queries about matters that are covered in the Tipster FAQ will not be responded to.
Please read the FAQ and competition rules before sending us a message.